Case study

How Nottingham Building Society Grew Brand Awareness by 18% and Reached Over 1 Billion People with BoldLens

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Brand awareness

Built recognition in audiences and increased media visibility

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Engagement

Notable increase in interactions

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Total traffic

A 10% increase in traffic

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Reach

Amplified message to an audience of over 1 billion.

Company size

501-1,000 employees

Industry

Financial Services

About

Nottingham Building Society is a member-owned mutual organisation founded in 1849. It exists to serve the best interests of its members by providing accessible savings, mortgages, and financial services. Profits are reinvested to benefit members and local communities, rather than shareholders.

“BoldLens has completely changed the way I report to senior leaders. It’s made my job so much easier, allowing me to clearly show the value of our PR efforts week by week, not just month by month.”

Tom Bestwick

PR & Content Manager at Nottingham Building Society

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Nottingham Building Society is a long-established mutual organisation that helps savers, borrowers, and mortgage brokers across the UK achieve their financial goals. They are known for trusted financial services, a community-first approach, and a genuine focus on supporting members.

Working within such a fast-moving sector, the PR and Content Manager, Tom Bestwick, faced a familiar challenge: proving the value of public relations alongside highly visual, data-rich channels like SEO and paid media. These teams often brought clear, compelling graphs to senior leadership meetings, while PR struggled to showcase its impact in the same way.

Tom needed a way to track media performance, measure awareness, and present PR’s contribution with the same confidence and clarity as his marketing colleagues. The solution?

BoldLens™.

“Data is king. BoldLens has given me the ability to take that to the table. It justifies the work we’re doing and makes those results visible across the business.”

Tom Bestwick

PR & Content Manager at Nottingham Building Society

Since implementing BoldLens, Tom has been able to bring highly visual, data-backed reports into leadership conversations, helping PR gain the recognition it deserves across the organisation.

With BoldLens, Nottingham Building Society now measures real-time performance, tracks shifts in sentiment, and demonstrates exactly how PR contributes to their wider strategic goals.

The result? A more visible, more valued PR function that’s fully aligned with the organisation’s mission.

Before BoldLens, it was difficult for Tom to show PR’s tangible impact. Now, the data tells a clear story: increased awareness, stronger engagement, and expanded reach.

How BoldLens transformed PR reporting for Nottingham Building Society

Clear performance reporting

BoldLens provides intuitive, visual reporting that allows Tom to quickly demonstrate how PR drives brand visibility and supports the organisation’s strategic direction.

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Organisation-wide visibility

With easy-to-read dashboards and shareable reports, BoldLens makes it simple for senior leaders to see the full value of PR alongside other marketing activities.

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Tangible PR impact

BoldLens helped Nottingham Building Society grow brand awareness by 18%, increase engagement by over 45%, and boost traffic to over 780K visitors, proving PR’s role in driving meaningful results.

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Real-time measurement

Tom can track awareness, sentiment, and engagement week by week, giving him faster insights and helping the team adjust their approach quickly when needed.

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